Terms of Service

Terms of Service

The following terms and conditions (“Terms”) govern all access and use of Tranfluence.com (“Website”, “Site”, “Platform”, “We”, “Us”), all content, services, and products available at or through the website, and all orders and purchases, whether you and/or your business (“You”) place your orders or access the provided service or products through the website, by telephone, or any other accepted methods of purchase and/or delivery of services or products.

Our Services are offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, our Privacy Policy) and procedures that may be published from time to time by Tranfluence.com (collectively, the “Agreement”). You agree that Tranfluence.com (“We”, “Us”, “Our”) may automatically upgrade or extend our Services, and these Terms will apply to any upgrades.

Please read this Agreement carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to become bound by the Terms of this Agreement. If you do not agree to all the Terms of this Agreement, then you may not access or use any of our Services. If these Terms are considered an offer by Tranfluence.com, acceptance is expressly limited to these Terms.

By using our website, platform and services, you are affirming that you are at least 18 years old or the legal age of majority and have the legal capacity to enter into a binding contract with us, and read, understand and agree to these terms. If you are younger than this, you may not register for or use our Services.

Use of our Services requires a Tranfluence.com account. You agree to provide us with complete and accurate information when you register for an account. You will be solely responsible and liable for any activity that occurs under your username. You are responsible for keeping your password secure.

Your Tranfluence.com Account and Platform

If you purchase a subscription to the Tranfluence.com Platform, you are provided a revocable, limited, non-subleaseable and non-transferable license to use the Platform.

You are responsible for maintaining the security of your account and platform, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with your platform. You must immediately notify Tranfluence.com (contact us) of any unauthorized uses of your platform, your account, or any other breaches of security. Tranfluence.com will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

Responsibility of Contributors

If you post content to Tranfluence.com, post links on Tranfluence.com, or otherwise make (or allow any third party to make) content available (any such material, “Content”), you are entirely responsible for the content of, and any harm resulting from, that Content or your conduct. That is the case regardless of what form the Content takes, which includes, but is not limited to text, photo, video, audio, or code.

You agree not to commit any harmful or unlawful act or attempt to commit any harmful or unlawful act on or through the Website or use of the Platform including, but not limited to:

• Illegal content and conduct
• Intellectual property infringement
• Pornography
• Gambling
• Technologically harmful content (e.g. hacking activity, malware, spyware, adware, or other malicious or destructive code)
• Calls to violence
• Posting private information (Don’t share someone’s personal information without their consent)
• Spam
• Activity that may inflict harm to Tranfluence.com reputation
• Offensive content and conduct (profane, hateful, threatening, harmful, defamatory, libelous, harassing, discriminatory, etc.)
• Dishonest or unethical business practice

Tranfluence.com has the right (though not the obligation) to, in our sole discretion, (i) reclaim your username or platform URL due to prolonged inactivity, (ii) refuse or remove any content that, in our reasonable opinion, violates any policy or is in any way harmful or objectionable, or (iii) terminate or deny access to and use of Tranfluence.com to any individual or entity for any reason. Tranfluence.com will have no obligation to provide a refund of any amounts previously paid.

Your Platform’s eCommerce Activities

If you are selling products or services on our platform, or process any kind of payments for any reason, you are solely responsible for all of your ecommerce activities, including your store, your items, its operation, all applicable taxes and fees, compliance with the Payment Card Industry Data Security Standard (PCI DSS), and compliance with any applicable laws. Among other things, this means that:

• You should use your best judgment when setting up your store, operating your store, processing payments, and selling items. For example, you may want to publish payment and return policies.
• We are not involved in your relationships or transactions with any customer or potential customer.
• You are responsible for resolving all support questions, comments, and complaints, including refunds, chargebacks, or pricing questions. You should provide contact information so that customers may contact you with questions or complaints.
• You are responsible for delivering items sold to your customers, and for fulfilling all promises, representations, or warranties you make to them in connection with a sale.

You cannot use our platform to sell any products or services that are prohibited, fraudulent, abusive, hazardous, or illegal. For example, you may not sell (or facilitate the sale of) any of the following in (or through) your store:

• Firearms or other weaponry, including parts, accessories, and ammunition
• Fireworks
• Pornography
• Adult services
• Controlled substances (including marijuana, cannabidiol or CBD, and other cannabis-derived products)
• Personal information of others
• Content that infringes on anyone’s intellectual property rights

Responsibility of Visitors

We have not reviewed, and cannot review, all of the material (such as computer software, items for sale, or content) posted to our Services by users or anyone else (“Site Materials”), and are not responsible for any Site Materials’ content, use, or effects. We do not endorse any Site Materials or represent that Site Materials are accurate, useful, or non-harmful. We also disclaim any responsibility for any harm resulting from anyone’s use, purchase or downloading of Site Materials. If you access or use any Site Materials, you are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Site Materials may be offensive, indecent, objectionable, or include technical inaccuracies, typographical mistakes, and other errors, or violate or infringe the privacy or publicity rights, intellectual property rights, (see section 9 below to submit copyright complaints) and other proprietary rights, of third parties. Any Site Materials offered for sale through any of our Services are the seller’s sole responsibility, and you agree that you will look solely to the seller for any damages that result from your purchase or use of Site Materials. We are not a party to, and will have no responsibility or liability for, any communications, transactions, interactions, or disputes, between you and the provider of any Site Materials. Last thing: Please note that additional terms and conditions may apply to the downloading, copying, purchase, or use of Site Materials.

Fees, Payment, and Renewal

• Fees. Some of our Services are offered for a fee, while other Services may be free with optional paid upgrades (“Paid Services”). By using a Paid Service, you agree to pay the specified fees. Depending on the Paid Service, there may be a one-time fee or recurring fees. For recurring fees, we’ll bill or charge you for in regular intervals (such as monthly, annually, or biennially), on a prepay basis until you cancel, which you can do at any time by contacting the relevant support team.
• Taxes. To the extent permitted by law, or unless explicitly stated otherwise, all fees are exclusive of applicable federal, provincial, state, local or other governmental sales, goods and services, harmonized or other taxes, fees, or charges now in force or enacted in the future (“Taxes”). You are responsible for payment of all applicable Taxes relating to your use of our Services, your payments, or your purchases. If we are obligated to pay or collect Taxes on the Fees you’ve paid or will pay, you are responsible for such Taxes, and we may collect payment for such Taxes.
• Payment. If your payment fails or Paid Services are otherwise not paid for on time, we may immediately cancel or revoke your access to the Paid Services. If you contact your bank or credit card company to decline or reverse the charge of fees for Paid Services, we may revoke your access to our Services in general.
• Automatic Renewal. To ensure uninterrupted service, recurring Paid Services are automatically renewed. This means that unless you cancel a Paid Service before the end of the applicable subscription period, it will automatically renew, and you authorize us to invoice you or use any payment mechanism we have on record for you to collect the then-applicable subscription fee (as well as any Taxes). Your Paid Services are renewed for the same interval of time. For example, if you purchase an annual plan, you will be charged each year.
• Refunds. While you may cancel a Paid Service at any time, refunds are issued in accordance with that specific Paid Service refund policy.
• Fee Changes. We may change our fees at any time. When applicable, we may give you advance notice of the fee changes. If you don’t agree with the fee changes, you can cancel your Paid Service.

Content Posted on Other Websites

We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and web pages to which Tranfluence.com links, and that link to Tranfluence.com. Tranfluence.com does not have any control over those external websites, and is not responsible for their contents or their use. By linking to an external website, Tranfluence.com does not represent or imply that it endorses such website. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Tranfluence.com disclaims any responsibility for any harm resulting from your use of external websites and web pages.

Third Party Services

You may choose to use services, products, software, or applications developed or offered by a third party (“Third Party Services”) on your platform.

If you use any Third Party Services, you understand that:

• Third Party Services are not vetted, endorsed, or controlled by Tranfluence.com.
• Any use of a Third Party Service is at your own risk, and we shall not be responsible or liable to anyone for Third Party Services.
• Your use is solely between you and the respective third party (“Third Party”) and will be governed by the Third Party’s terms and policies. It is your responsibility to review the Third Party’s terms and policies before using a Third Party Service.
• Some Third Party Services may request or require access to your (yours, your visitors’, or customers’) data. If you grant access, your data will be handled in accordance with the Third Party’s privacy policy and practices. We do not have control over how a Third Party Service may use your data. You should carefully review Third Party Services’ data collection, retention, and use policies and practices before enabling Third Party Services.
• Third Party Services may or may not work appropriately with your platform, and we may not be able to provide support for issues caused by any Third Party Services.
• If you have questions or concerns about how a Third Party Service operates, or need support, please contact the Third Party directly.

In rare cases, we may at our discretion, suspend, disable, or remove Third Party Services from your account or platform.

Copyright Infringement and DMCA Policy

As Tranfluence.com asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by Tranfluence.com violates your copyright, you are encouraged to notify Tranfluence.com in accordance with our Digital Millennium Copyright Act (“DMCA”) Policy. Tranfluence.com will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. Tranfluence.com will terminate a user’s access to and use of the platform if, under appropriate circumstances, the user is determined to be a repeat infringer of the copyrights or other intellectual property rights of Tranfluence.com or others. In the case of such termination, Tranfluence.com will have no obligation to provide a refund of any amounts previously paid to Tranfluence.com.

Intellectual Property

All aspects of Tranfluence and Tranfluence.com are protected by U.S. and international copyright, trademark, and other intellectual property laws, including but not limited to all content, information, design elements, text material, logos, images, videos, and any other material and data. No material on the Website and Platform may be copied, reproduced, distributed, republished, uploaded, displayed, posted, or transmitted in any way whatsoever.

Content You Post or Submit

Anything that you submit or post to the Website and/or provide us, including without limitation, photographs, testimonials, ideas, know-how, techniques, questions, reviews, comments, and suggestions is and will be treated as non-confidential and non-proprietary, and we shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, and create derivative works from such submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such submissions.

Additionally, Tranfluence.com reserves the right to correct grammatical and typing errors, to shorten testimonials prior to publication or use, and to review all testimonials prior to publication or use. Tranfluence.com shall be under no obligation to use any or any part of any testimonial or product review submitted.

Reviews and Testimonials

We love to hear from customers and users about their experience with our platform, programs, products and services. Tranfluence.com may use testimonials and reviews in whole or in part together with the name, city, and state of the person submitting it. Testimonials may be used for any form of activity related to Tranfluence.com services or products, in online or offline media, as Tranfluence.com determines in its sole discretion. Testimonials represent the unique experience of the participants and customers submitting the testimonial, and do not necessarily reflect the experience that you and your business may have using our services or products.

Disclaimer – Your Personal and Your Business’ Individual Results

Every business is different, choosing different business models, strategic approaches and organizational structures, offering different products and services, and employing different people with different personalities, skill level and experience to manage and operate the business. Therefore, your business’ individual results will vary depending on a variety of factors unique to yourself, your team, your business, and many other factors.

Tranfluence.com does not promise, guarantee, or warrant your business’ success, income, or sales. You understand and acknowledge that Tranfluence.com offers a platform, training, coaching, mentoring, tools and support, however, we do not guarantee your business’ success and based upon many market factors that we cannot control, the software and tools we provide may or may not be applicable to your specific business.

Further, we do not make earnings claims, efforts claims, return on investment claims, or claims that our software, tools, or other offerings will make your business any specific amount of money, and it is possible that you will not earn your investment back. You should purchase with the understanding that using the information and software purchased will take time and effort and may be applicable in some situations but not others. Also, we do not offer any tax, accounting, financial, or legal advice. You should consult your business’ accountant, attorney, or financial advisor for advice on these topics.

Changes

We are constantly updating our Services, and that means sometimes we have to change the legal terms under which our Services are offered. We reserve the right, at our sole discretion, to change, replace or update any part of the Agreement. It is your responsibility to check our website periodically for changes. You can review at any time the most updated version of the terms at Tranfluence.com/terms-of-service. Your continued use of and/or access to our Website, products and services following the posting of changes to the Agreement constitutes acceptance of those changes, and will be subject to the new terms. However, any dispute that arose before the changes shall be governed by the Terms that were in place when the dispute arose.

Termination

Tranfluence.com may terminate your access to all or any part of our Services at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your account (if you have one), you may simply discontinue using our Services. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer of Warranties

Our Platform and Services are provided “as is” and “as available”. Tranfluence.com and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Tranfluence.com nor its suppliers and licensors, makes any warranty that our Services will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, our Services at your own discretion and risk. We make no, and expressly disclaim any and all, representations and warranties as to the reliability, timeliness, quality, suitability, availability, accuracy, or completeness of any part of this website or its content. We do not represent or warrant, and expressly disclaim that: (a) the use of the website or any software will be secure, timely, uninterrupted or error-free, or operate in combination with any other hardware, software, system or data, (b) the website, software, or services will meet your requirements or expectations, (c) any stored data will be accurate or reliable, (d) the quality of any products, services, software, information, or other material purchased or obtained by you through the website will meet your requirements or expectations, (e) errors or defects in the website will be corrected, or (f) the website or the server(s) that make the website available are free of viruses or other harmful components. All conditions, representations and warranties, whether express, implied, statutory or otherwise, including, without limitation, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third party rights, are hereby disclaimed to the maximum extent permitted by applicable law.

Limitation of Liability

Except where otherwise inapplicable or prohibited by law, in no event will Tranfluence.com, or its officers, directors, shareholders, employees, members, independent contractors, agents, subsidiaries, parent companies, affiliates, licensors, and suppliers, be liable for any indirect, special, incidental, exemplary, consequential, punitive, or any other damages, fees, costs or claims arising from or related to this agreement, the privacy policy, the services or products, your or a third party’s use or attempted use of the website or any software, service, or product, regardless of whether Tranfluence.com has had notice of the possibility of such damages, fees, costs, or claims. This includes, without limitation, any loss of use, loss of profits, loss of data, loss of goodwill, cost of procurement of substitute services or products, or any other indirect, special, incidental, punitive, consequential, or other damages. This applies regardless of the manner in which damages are allegedly caused, and on any theory of liability, whether for breach of contract, tort (including negligence and strict liability), warranty, or otherwise. In no event shall Tranfluence.com be liable to you or your business for any amounts that exceed the fees paid by you to Tranfluence.com under this Agreement during the three (3) month period prior to the cause of action. Tranfluence.com shall have no liability for any failure or delay due to matters beyond their reasonable control.

(18) Indemnification

You agree to defend, indemnify and hold harmless Tranfluence.com, its officers, directors, shareholders, employees, members, independent contractors, agents, subsidiaries, parent companies, affiliates, licensors, and suppliers from and against any and all losses, liabilities, demands, damages, costs, claims and expenses, including attorneys’ fees, arising out of or related to (i) your use of our Website, Platform, Products or Services, (ii) your violation of this Agreement, (iii) your violation of the law (iv) your violation of the rights of others.

Jurisdiction and Applicable Law

Except to the extent applicable law, if any, provides otherwise, this Agreement, and any access to or use of our Services will be governed by the laws of the state of Florida, U.S.A., excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in Miami-Dade County, Florida.

Arbitration Agreement and Trial & Class Action Waiver

Except where prohibited by law, You and Your Business (“you”) agree that any claim that you may have in the future must be resolved through a final and binding confidential arbitration. You agree that you may only bring a claim in an individual capacity and not as a plaintiff (lead or otherwise) or class member in any purported class or representative proceeding, and further agree that the arbitrator may not consolidate proceedings or claims or otherwise preside over any form of a representative or class proceeding. You acknowledge and agree that you are waiving the right to a trial and the right to pursue any class or other representative action against Tranfluence.com, its officers, directors, shareholders, employees, members, independent contractors, agents, subsidiaries, parent companies, affiliates, licensors, and suppliers.

If you have a dispute you agree to first contact us at team@tranfluence.com to resolve it informally. Any issue that cannot be resolved through such an informal process within 90 days may be resolved by binding, confidential arbitration administered by the American Arbitration Association (“AAA”) in accordance with the AAA’s Commercial Arbitration Rules and Mediation Procedures. If informal negotiations fail to resolve the issue and arbitration is chosen, the arbitration must be brought and filed within 12 months after the disputed issue initially started. We agree that any claim we may have against you will also be subject to this arbitration provision, except as provided in Sections 17 and 18 below. The arbitration will be conducted by a single neutral arbitrator in the English language in Miami-Dade County, Florida, and the arbitrator chosen by agreement of the parties or, if they do not agree, selected in accordance with Rules of the AAA.

The arbitrator shall follow the substantive law of the State of Florida without regard to its conflicts of laws principles, and shall have the exclusive and sole authority to determine whether any dispute is arbitrable and resolve any dispute relating to the interpretation, construction, validity, applicability, or enforceability of this Agreement. Payment of all filing, administration, and arbitrator fees will be governed by the AAA’s Rules. Each party shall pay their own additional fees, costs, and expenses, including, but not limited to, those for any documents, attorneys, witnesses and experts. Any award shall be final (subject to appeal under the Federal Arbitration Act, 9 U.S.C. §§ 1-16, as amended) and include a confidential written opinion. Judgment on the award may be entered in any court having jurisdiction thereof.

This provision survives termination of your account or relationship with Tranfluence.com, bankruptcy, assignment, or transfer.

(17) Additional Remedies

In the event of any breach or threatened breach of this Agreement by you, or your infringement or threatened infringement the intellectual property of Tranfluence.com or a third-party, Tranfluence.com shall be entitled to seek a restraining order and preliminary and permanent injunctions or other equitable relief from a court of competent jurisdiction located in Miami-Dade County, Florida, and nothing in this Agreement shall be construed as prohibiting Tranfluence.com from pursuing in court other remedies, including but not limited to monetary damages from you and your business. You and your business hereby irrevocably consent to the exclusive personal jurisdiction of, and exclusive venue in, the courts of Miami-Dade County, Florida for all such claims, and forever waive any challenge to said courts’ exclusive jurisdiction or venue.

General Representation and Warranty

You represent and warrant that your purchases, access to, and use of our Website, Platform, Products and/or Services:

• Will be in strict accordance with this Agreement;
• Will comply with all applicable laws and regulations (including without limitation all applicable laws regarding online conduct and acceptable content, the transmission of technical data exported from the United States or the country in which you reside, privacy, and data protection); and
• Will not infringe or misappropriate the intellectual property rights of any third party.

If you use our Website, Platform, Services or Products, and/or conduct any transaction or communication with us as a business, you represent and warrant that you have the full legal authorization and right to act on behalf of and bind the business.

You represent and warrant that you have read this Agreement, understand it, and accept it in its entirety.

US Economic Sanctions

You expressly represent and warrant that your use of our Services and or associated services and products is not contrary to applicable U.S. Sanctions. Such use is prohibited, and we reserve the right to terminate accounts or access of those in the event of a breach of this condition.

Translation

These Terms of Service were originally written in English (US). We may translate these terms into other languages. In the event of a conflict between a translated version of these Terms of Service and the English version, the English version will control.

Assignment

Tranfluence.com may assign its rights under this Agreement at any time, without notice to you. You can not assign your rights under this Agreement without an express written consent of Tranfluence.com or its successors. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.

Severability

If any part of this Agreement is held invalid or unenforceable by the arbitrator or (if applicable) a court of competent jurisdiction, that part may be construed or altered to make such part enforceable and consistent with the remainder of the Agreement, and the remaining parts will not be affected in shall remain in full force and effect.

Waiver

A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof.

Entire Agreement

This Agreement constitutes the entire agreement between Tranfluence.com and you concerning the subject matter hereof, supersedes and replaces any prior or contemporaneous agreements, representations, communications, and proposals, whether oral or written, between you and Tranfluence.com, and may only be modified by a written amendment signed by an authorized executive of Tranfluence.com, or by Tranfluence.com posting a revised version to this Agreement at Tranfluence.com/terms-of-service. Any ambiguities in the interpretation of these Terms or the Agreement shall not be construed against the drafting party.

Contact

You may contact us any time at team@tranfluence.com

 

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Privacy Policy

Privacy Policy

Your privacy is very important to us.  Tranfluence.com is committed to treating the personal information of our site users with respect and sensitivity.

This Privacy Policy governs the manner in which Tranfluence.com collects, uses, maintains and discloses information collected from users of the Tranfluence.com website and platform (“Site”). This privacy policy applies to the Site and all products and services offered by Tranfluence.com.

Please note that this Privacy Policy may not apply to any of our products or services that have a separate privacy policy.

Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.

Information We Collect

We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.

We collect information in three ways: if and when you provide information to us, automatically through operating our Services, and from outside sources. Let’s go over the information that we collect.

Information You Provide to Us

It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:

• Basic Account Information: We ask for basic information from you in order to set up your account. For example, we require individuals who sign up for a Tranfluence.com account to provide an email address along with a username or name and password.
• Transaction and Billing Information: If you buy something from us – a subscription to a Tranfluence.com Platform plan, or a product or service we offer, for example – you will provide additional personal and payment information that is required to process the transaction and your payment, such as your name, credit card information, and contact information.
• Content Information: Depending on the Services you use, you may also provide us with information about you in draft and published content. For example, if you write a blog post that includes biographic information about you, we will have that information, and so will anyone with access to the Internet if you choose to publish the post publicly.
• Communications with Us: You may also provide us information when you respond to surveys, communicate with us about support, post a question, fill in forms, complete tasks or assignments of a course or program you enrolled in, post comments, or sign up for a newsletter.

Information We Collect Automatically

We also collect some information automatically:

• Log Information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services.
• Usage Information: We collect information about your usage of our Services. For example, we collect information about the actions that administrators and users perform on the platform. – in other words, who did what, when and to what thing on a site (e.g., page views, orders and customers, interaction with sections and elements of our site and platform, etc.), along with information about your device (e.g., screen size, name of cellular network, and mobile device manufacturer). We use this information to, for example, provide our Services to you, as well as get insights on how people use our Services, so we can make our Services better.
• Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions.
• Stored Information: We may access information stored on your mobile device via a mobile app. We access this stored information through your device operating system’s permissions, if and when you choose to use the app and to provide us access permission.
• Information from Cookies & Other Technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. We uses cookies and other technologies like pixel tags to personalize your experience with our Site. help us identify and track visitors, usage, and access preferences for our Services, as well as track and understand email campaign effectiveness and to deliver targeted ads, and to improve the performance of our Site and provide you with a better user experience.  By continuing to use our Site, you are deemed to consent to our use of the cookies described in this Policy.  If you do not consent to using cookies as described in this Policy, then you may block our use of cookies. Just keep in mind, in order to use certain services offered through our Site, your web browser must accept cookies. If you choose to block our use of cookies on this Site, some aspects of the Site may not work properly, you may not be able to access all or part of our Site, and you may not be able to use all of the features available.

Information We Collect from Other Sources

We may also get information about you from other sources. For example, if you create or log into your Tranfluence.com account through another service (like Google) or if you connect your website or account to a social media service (like Twitter) we will receive information from that service (such as your username, basic profile information, and friends list) via the authorization procedures used by that service. The information we receive depends on which services you authorize and any options that are available.

We may also get information, such as a mailing address, from third party services about individuals who are not yet our users (…but we hope will be!), which we may use, for example, for marketing and advertising purposes like postcards and other mailers advertising our services.

How and Why We Use Information

Purposes for Using Information

We use information about you as mentioned above and for the purposes listed below:

• To provide our Services – for example, to set up and maintain your account, backup and restore your content, charge you for any of our paid Services, or provide support.
• To further develop and improve our Services – for example, by adding new features or programs that we think our users will enjoy or will help them.
• To monitor and analyze trends and better understand how users interact with our Services, which helps us improve our Services and make them easier to use.
• To measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition — for example, we may analyze how many individuals purchased a paid plan after receiving a marketing message or the features used by those who continue to use our Services after a certain length of time.
• To monitor and prevent any problems with our Services, protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Tranfluence.com and others, which may result in us declining a transaction or the use of our Services.
• To communicate with you about offers and promotions we think will be of interest to you, ask for your opinion and feedback, or inform you of relevant updates.
• To personalize your experience using our Services, provide content recommendations, target our marketing messages to groups of our users, and serve relevant advertisements.

Legal Bases for Collecting and Using Information

A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that:

(1) The use is necessary in order to fulfill our commitments to you under our Terms of Service or other agreements with you or is necessary to administer your account — for example, in order to enable access to our website on your device or charge you for a paid plan; or

(2) The use is necessary for compliance with a legal obligation; or

(3) The use is necessary in order to protect your vital interests or those of another person; or

(4) We have a legitimate interest in using your information — for example, to provide and update our Services, to improve our Services so that we can offer you an even better user experience, to safeguard our Services, to communicate with you, to measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition, to monitor and prevent any problems with our Services, and to personalize your experience; or

(5) You have given us your consent — for example before we place certain cookies on your device and access and analyze them later on.

Sharing Information

How We Share Information

We do not sell our users’ private personal information.

We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:

• Subsidiaries, Employees, and Independent Contractors: We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.
• Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their services to us, or to provide their services to you. This group includes vendors that help us provide our Services to you (like secured payment processing providers that process your credit or debit card information, fraud prevention services that allow us to analyze fraudulent payment transactions, postal and email delivery services that help us stay in touch with you, customer chat and email support services that help us communicate with you, registrars, registries, and data escrow services that allow us to provide domain registration services, those that assist us with our marketing efforts (e.g. by providing tools for identifying a specific marketing target group or improving our marketing campaigns), those that help us understand and enhance our Services (like analytics providers), and companies that make products or services available on our websites, who may need information about you in order to, for example, provide technical or other support services to you. We require vendors to agree to privacy commitments in order to share information with them.
• Legal Requests: We may disclose information about you in response to a subpoena, court order, or other governmental request.
• To Protect Rights, Property, and Others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Tranfluence.com, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event of going out of business or entering bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.
• With Your Consent: We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties with which you authorize us to do so, such as the social media services that you connect.
• Aggregated or De-Identified Information: We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services and we may share a hashed version of your email address to facilitate customized ad campaigns on other platforms.
• Published Support Requests: If you send us a request (for example, via a support email or one of our feedback mechanisms), we reserve the right to publish that request in order to help us clarify or respond to your request or to help us support other users.

Information Shared Publicly

Information that you choose to make public is – you guessed it – disclosed publicly.

That means, of course, that information like your public profile, posts, other content that you make public on Tranfluence.com platform, and your “Likes” and comments, are all available to others – and we hope you get a lot of views!

Public information may also be indexed by search engines or used by third parties.

Please keep all of this in mind when deciding what you would like to share.

How Long We Keep Information

We generally discard information about you when we no longer need the information for the purposes for which we collect and use it — which are described in the section above on How and Why We Use Information — and we are not legally required to continue to keep it.

Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks. The private information you post to our site is protected, secured and encrypted by TLS (https), and by other security measures.

Choices

You have several choices available when it comes to information about you:

• Limit the Information that You Provide: If you have an account with us, you can choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this information, certain features of our Services — for example, paid services –may not be accessible.
• Limit Access to Information on Your Mobile Device: Your mobile device operating system should provide you with the ability to discontinue our ability to collect stored information or location information via our mobile apps. If you do so, you may not be able to use certain features (like adding a location to a photograph, for example).
• Opt-Out of Electronic Communications: You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account.
• Set Your Browser to Reject Cookies: You can usually choose to set your browser to remove or reject browser cookies, with the drawback that certain features of website may not function properly without the aid of cookies.
• Close Your Account: While we’d be very sad to see you go, if you no longer want to use our Services you can close your account. Please keep in mind that we may continue to retain your information after closing your account, as described in How Long We Keep Information above — for example, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as law enforcement requests, or reasonably needed for our legitimate business interests.

Your Rights

If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

• Request access to your personal data.
• Request correction or deletion of your personal data.
• Object to our use and processing of your personal data.
• Request that we limit our use and processing of your personal data.
• Request portability of your personal data.

You can usually access, correct, or delete your personal data using your account settings and tools that we offer, but if you aren’t able to do that, or you would like to contact us about one of the other rights, scroll down to How to Reach Us to, well, find out how to reach us.

EU individuals also have the right to make a complaint to a government supervisory authority.

How to Reach Us

If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned in the Your Rights section above, please contact us.

Transferring Information

Because Tranfluence.com Services are offered worldwide, the information about you that we process when you use the Services in the EU may be used, stored, and/or accessed by individuals operating outside the European Economic Area (EEA) who work for us, other members of our group of companies, or third party data processors. This is required for the purposes listed in the How and Why We Use Information section above. When providing information about you to entities outside the EEA, we will take appropriate measures to ensure that the recipient protects your personal information adequately in accordance with this Privacy Policy as required by applicable law. These measures include:

• In the case of US based entities, entering into European Commission approved standard contractual arrangements with them, or ensuring they have signed up to the EU-US Privacy Shield; or
• In the case of entities based in other countries outside the EEA, entering into European Commission approved standard contractual arrangements with them.

You can ask us for more information about the steps we take to protect your personal information when transferring it from the EU.

Ads and Analytics Services Provided by Others

Ads appearing on any of our Services may be delivered by advertising networks. Other parties may also provide analytics services via our Services. These ad networks and analytics providers may set tracking technologies (like cookies) to collect information about your use of our Services and across other websites and online services. These technologies allow these third parties to recognize your device to compile information about you or others who use your device. This information allows us and other companies to, among other things, analyze and track usage, determine the popularity of certain content, and deliver advertisements that may be more targeted to your interests. Please note this Privacy Policy only covers the collection of information by Tranfluence.com and does not cover the collection of information by any third party advertisers or analytics providers.

Privacy Policy Changes

Although most changes are likely to be minor, Tranfluence.com may change its Privacy Policy from time to time. We encourage visitors to frequently check this page for any changes to its Privacy Policy. Your further use of the Services after a change to our Privacy Policy will be subject to the updated policy.

 

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